Patient Experience: Satisfaction with your Spaulding experience is a priority for us. The overall satisfaction of our patients and their willingness to recommend Spaulding to friends or relatives are important measures of the quality of our programs and services.
Each Spaulding facility and outpatient site seeks patient feedback, to continually improve our service to you.
At the Spaulding Rehabilitation Network Outpatient Centers, we are proud to have Patient Experience scores that are ranked in the top quartile nationally for both our therapy service and medical specialists.. Our patients rate us with excellent scores for both overall satisfaction and likelihood to recommend Spaulding to family and friends.
Patient Outcomes: Outcomes are measured in several ways, including the FOTO functional outcome change instrument, which allows clinicians to follow changes in your functional status – strength, function, and mobility -- from the start of rehabilitative outpatient care through discharge. We also look at what our outpatients tell us about their progress over time.
We’re proud that our patients consistently achieve outcomes that meet or exceed national benchmarks.